Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
* Keep items in your shopping cart
* Remember your preferences
* Measure website performance
* Analyse visitor behaviour
* Improve our services
You can manage or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.
Sharing Your Information
We only share your information when necessary to operate our business.
Your information may be shared with:
* Payment providers
* Shipping and delivery partners
* Website hosting providers
* Shopify and trusted business service providers
* Analytics providers
* Government authorities when legally required
We never sell your personal information to third parties.
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Although no online system can be guaranteed to be completely secure, we continuously work to maintain a high level of security.
Data Retention
We retain your personal information only for as long as necessary to:
* Fulfil your orders
* Provide customer support
* Meet legal, tax and accounting obligations
* Resolve disputes
* Prevent fraud
When your information is no longer required, it will be securely deleted or anonymised.
Your Rights
If you are located in the United Kingdom, you have rights regarding your personal information, including the right to:
* Access your personal data
* Correct inaccurate information
* Request deletion of your personal data where applicable
* Restrict or object to certain processing activities
* Request a copy of your data
* Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the email below.
Marketing Communications
If you subscribe to our newsletter, we may send you promotional emails about new products, offers and updates.
You may unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.
Third-Party Services
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or services.
The latest version will always be available on this page, and the “Last Updated” date will indicate when changes were made.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Email: support@lumelle.co.uk
We will respond as soon as reasonably possible.